Blackshark v2 audio enhancements not working

Nothing is happening if I change any audio enhancements or EQ settings. If I crank the bass boost all the way up, the bass does not change. If I enable set sound normalization and set it all the way up, there is no increase in sound volume. If I change EQ settings, there is no effect. If I switch between THX and normal stereo, there is no change in the audio. I am using Synapse 4 and I have also tried the 4 beta, which has the same problem.