i got my Blackshark V2 Hyperspeed 2 hours ago and every time i try connecting it with the dongle i got it doesnt work, it is recognised when connected via cable but not with dongle, i read your guides for 1 hour straight trying to solve this problem but it still doesnt work.
Question
BLACKSHARK V2 HYPERSPEED DONGLE NOT CONNECTING WITH HEADSET
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- Razer Support
Hey vinequickSandyTan191,
I understand you're having issues with your Blackshark V2 Hyperspeed not connecting via the dongle. No worries, please try these troubleshooting steps on this link to help resolve your concern.
If the issue persists after performing the troubleshooting steps, please send me a PM together with your device's serial number so I can check its details on my end.
I am looking forward to your response! Thanks!
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