Blackshark V2 Hyperspeed Dongle Replacement | Razer Insider
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Question

Blackshark V2 Hyperspeed Dongle Replacement

  • August 6, 2026
  • 1 reply
  • 14 views

pulseFlirtRUBY576

Hello! I’ve had my headset for 2 years and my dongle recently stopped working. The cable and the headset are functioning properly, so I am looking to see if I can get a replacement dongle. Thank you!

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1 Reply

Razer.Ten
  • Razer Support
  • August 6, 2026

Hello ​@pulseFlirtRUBY576,

Let me check on that. Is the dongle still detected in the Device Manager? Can you send me a PM with the serial number together with your location/country so I can verify it in our system and go over our inventory?


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