Everytime I plug in the dongle I get the windows message “usb device not recognized”. I’ve tried doing everything that I have found online, but nothing seems to work. What should I do to fix this issue?
This topic has been closed for comments
- Razer Support
- 1616 replies
Hi there,
Are you using a USB hub? Try plugging it directly into your PC’s motherboard. If possible, try it on a different computer just to check if the same issue persists. If it does, then send me a PM along with your headset’s serial number so I can validate it and check the warranty status.
*Thread locked to curb conversation to PM.
Sign up
Already have an account? Login
Log in with Razer ID to create new threads and earn badges.
LOG INEnter your E-mail address. We'll send you an e-mail with instructions to reset your password.