As the title suggests, I am pretty sure my dongle is broken. How can I avail if any warranty is possible (bought nov. 11 2024). And incase there is no warranty, where can I buy one? (tried datablitz,gameone)
Troubleshoots that i’ve tried
-tried the Razer Headset Pairing Utility
-tried connecting to different usb ports (also tried connecting to usb hubs)
-tried reinstalling drivers in Device Manager
Question
Blackshark v2 hyperspeed dongle usb device not recognized
This topic has been closed for replies.
- Razer Support
Hey there,
I understand that your Razer Blackshark V2 Hyperspeed dongle is not recognized. Please send me a private message together with your device's serial number and proof of purchase in PDF format for a possible warranty claim. You can upload your proof of purchase to your Google Drive and send me the link. Make sure that the link is set the sharing settings to "Anyone with the link can view". Thank you!
*Thread locked to curb conversation to PM.
Sign up
Already have an account? Login
Log in with Razer ID to create new threads and earn badges.
LOG INEnter your E-mail address. We'll send you an e-mail with instructions to reset your password.