blackshark v2 hyperspeed mic not working when pluged by dongle | Razer Insider
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blackshark v2 hyperspeed mic not working when pluged by dongle

  • December 26, 2024
  • 3 replies
  • 56 views
LightCyanretroheat862

when i was using it everything was good but when i restarted pc day later mic just stopped working for some reason but when i connect it by bluetooth its working

LightCyanretroheat862
B
C
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3 Replies

B

im having this same issue. except in my case, windows isnt even SEEING the mic. but yet when i connect via bluetooth, everything works as intended

C
  • Churko
  • Insider Mini
  • December 4, 2025

The same thing happened to me today, my mic works perfectly when using BT or USB but when using the dongle it doesn’t work, Windows detects the mic for all modes.

My OS is Windows 11.

The sound output works perfectly any way I connect it.

Razer.Ten
  • Razer.TenRazer Support
  • Razer Support
  • December 4, 2025

Hey guys,

If you continue to experience the issue, please send me a PM with the serial number so I can verify it in our system and look for troubleshooting steps that might address the mic issue you're currently experiencing.

 

 

*Thread locked to curb conversation to PM.

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