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Blackshark V2 issue

  • February 8, 2022
  • 1 reply
  • 235 views

Been having the issue where my audio drivers seem to be causing my PC to crash any time I try play some slightly demanding games, no matter how many times I update my drivers and/or reinstall them the issue keeps coming back. Sometimes it seemingly allows me to play for a short bit before it crashing and then any time I try playing after that it causes near instant crash as soon as I load into the game. The driver \\Driver\\WudfRd failed to load for the device HID\\VID_1532&PID_0529&MI_03&Col02\\7&2d5907c6&5&0001. This is the error message I get every time I check in Event Viewer after crashing and the headset I've got is Blackshark V2 if that helps.
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1 Reply

FiszPL
Vanguard
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  • VANGUARD
  • February 8, 2022
Hello, Please unplug your headset and try uninstalling Synapse, then use this tool to remove any drivers/leftovers: https://rzr.to/Tf53xj After this please reboot your PC, and then install Synapse again as administrator.