Blackshark v2 pro 2023 | Razer Insider
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Blackshark v2 pro 2023

  • August 19, 2025
  • 1 reply
  • 25 views

Hello, I am having an very frustrating issue, my razer blackshark are working perfectly fine until I want to unmute my mic to talk with someone. I keep restarting my headset, today I’ve had enough after almost 10 minutes of restarting my pc, razer synpase and the headset, it still didnt work. I am now restarting the headset 20th TIME!! And still the razer synapse doesnt detect microphone unmuteing change. I tried also to plug the dongle to another usb port, well who would guess? It didn’t work. Is there any fix to this issue?
For every upcoming question:
1-All of the buttons are working fine. 
2-No, the headset never fell and never got any damage.
3-Yes, I tried reinstalling synapse and drivers for the headset.
4-No, without synapse 4 discord doesnt detect my microphone even tho I unmute the mic using the button on headset. But windows detect sound normally.
5-No, the mic won’t work if I unmute using button in the headset and switching it manually in synapse 4.
6-The mic only works, when razer detects switching the button on the headset. Which sometimes takes even 15 headset restarts.
7-Yes the mic is plugged into the headset and sits perfectly.

This topic has been closed for replies.

1 Reply

Razer.sushi.boi

Hi there, ​@leethomeGhostWhite904!

 

Thanks for alerting us about this. Is it possible for you to try it on a different computer just to check if the same issue persists? If it does, please drop me a message via PM along with your headset’s serial number so I can validate it in our database and check for other workarounds that we can attempt.

 

*Thread locked to curb conversation to PM.