Blackshark v2 Pro (2023) constant shut off! | Razer Insider
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Question

Blackshark v2 Pro (2023) constant shut off!

  • September 24, 2024
  • 1 reply
  • 70 views

 

Headset is always randomly shutting it’s self off. I have done the following:
-Updated all drivers 

-Updated windows

-Updated headset and dongle

-Updated Synapse

-Uninstall and Reinstall Synapse

Still nothing has worked and I’ve done everything possible!! I should not be having this many problems with a headset that is over $100!

 

 

This topic has been closed for replies.

1 Reply

Razer.sushi.boi

Hello there, @TheDrCrazed!

 

Are you using a USB hub? Try plugging it directly into your PC’s motherboard. You can also update your headset’s firmware. If that didn’t do the trick, then shoot me a PM along with your device’s serial number so I can validate it and check for other workarounds that we can attempt.

 

*Thread locked to curb conversation to PM.