Hello my brother’s Blackshark V2 Pro has had microphone problems for a month and I’ve only been informed about it recently. No physical damage can be seen from the microphone from what I see so far, any fixes?
Question
Blackshark V2 Pro 2023 Mic has static noise when moving the mic around and while talking.
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Yeah this happened to mine too it sucks I’ve had mine since july and it just started happening
A pitty to see that u got no answer, I have the same exact problem, if I move the mic a bit I can hear noise and sometimes the I can’t hear the mic at all, would like to know if there is a solution for this or not.
- Razer Support
Hey
Let me check on your headset. Can you uninstall your headset drivers by following the steps below and check if the issue continues? Please also send me a PM with the serial number so I can verify it in our system and look for troubleshooting steps that might address the mic issue you're currently experiencing.
- Press Windows key + S on the keyboard to open the Search bar.
- Type in "Device Manager" and hit enter.
- Go to "Audio inputs and outputs".
- Right-click on the Razer headset and select "Uninstall device".
- Restart the computer. The drivers are automatically installed after a restart.
*Thread locked to curb conversation to PM.
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