just picked up the blackshark v2 pro 2023 today and the mic just doesn’t work, its being detected, input volume is maxed but doesn’t pick up any sound?
Question
Blackshark v2 pro 2023 mic not working
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May I ask what device this is connected to?
"Never stop asking questions and seeking answers. Curiosity fuels progress." - Jensen Huang (CEO of Nvidia)
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- Razer Support
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Adam.786 wrote:
just picked up the blackshark v2 pro 2023 today and the mic just doesn’t work, its being detected, input volume is maxed but doesn’t pick up any sound?
Hi Adam.786,
Does the problem persist while connected via 2.4 GHz wireless or Bluetooth? Did you already try performing troubleshooting in an attempt to fix or isolate the mic issue of your headset? If not yet, you can start by following the steps here. Should you need further assistance, feel free to send me a PM with your device serial number so I can provide additional assistance. All the best!
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