Blackshark v2 pro 2023 mic not working | Razer Insider
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Question

Blackshark v2 pro 2023 mic not working

  • October 11, 2024
  • 2 replies
  • 52 views

Adam.786

just picked up the blackshark v2 pro 2023 today and the mic just doesn’t work, its being detected, input volume is maxed but doesn’t pick up any sound?

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2 Replies

RCN_Djllama
Vanguard
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  • Vanguard
  • October 12, 2024

May I ask what device this is connected to?


Razer.Aero
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  • Razer Support
  • October 12, 2024

just picked up the blackshark v2 pro 2023 today and the mic just doesn’t work, its being detected, input volume is maxed but doesn’t pick up any sound?

Hi Adam.786,

Does the problem persist while connected via 2.4 GHz wireless or Bluetooth? Did you already try performing troubleshooting in an attempt to fix or isolate the mic issue of your headset? If not yet, you can start by following the steps here. Should you need further assistance, feel free to send me a PM with your device serial number so I can provide additional assistance. All the best!

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