I bought Blackshark V2 pro wireless headphones and after 2 months of gentle use, the right hinge broke. Please get it replaced, fixed, or refunded. this is so unfair given that I have been using Razer headphones for so many years and when I decided to upgrade and buy the most expensive product this happened. it's so upsetting. Also, I did contact the store I bought it from and they suggested reaching out to you.
I did not drop it once or hit it with something.
No one used it but me and I have been very gentle with it. I think this is a manufacturing error.
I have been using Razer headphones for more than 7 years and nothing like this ever happened to me.