Blackshark v2 pro dongle. | Razer Insider
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Hello. 

I have a Blackshark V2 Pro 2023, but the dongle recently doesn't work. I looked around but couldn't find any replacement available. 

I need help getting a replacement; otherwise, the headset will be useless. 

Hi LimeGreenbasebiz292,

Please PM your device serial number and the list of troubleshooting you tried so far to fix the issue so I can scratch them off my list. I’d appreciate it if you could share your device proof of purchase for warranty options. Save the shareable file via any online drive listed here. Thanks!

​​​​​*Thread locked to curb the conversation to PMs.