Blackshark V2 Pro Mute button Issues since last update | Razer Insider
Skip to main content
Question

Blackshark V2 Pro Mute button Issues since last update

  • May 21, 2026
  • 6 replies
  • 227 views

rushDarkOrangeammo168

Hello since Firmware Version 2.2.0.0 for the Razer Blackshark V2 Pro, the mute button does not function porperly or functions in a weird way on Windows 11. When I press it, it mutes the microphone which is correct, but it also Turns the microphones input value in Windows to 0. The issue is when I press the button to unmute again, it does not set it back to the value it had before and it stays at 0 which means my friends and teammates are unable to here me everytime I unmute via the headsets button.

 

Can you fix this issue? I think the button does not need to touch the Windows input Volume, as it is possible to just press a “Mute” in windows itself, so IDK why it turns the input Volume to 0 anyway as it in addition uses the Windows Mute function.

 

Thanks for your help in advance and I hope this will be fixed in future updates, otherwise the mute button is going to be a hassle to use.

6 Replies

AXE-theMacroMan

I too have the same problem :(


  • Insider Mini
  • May 22, 2026

Also have the same problem on razer blackshark v2 pro


Malvryn
  • Insider Mini
  • May 23, 2026

Same thing for my Blackshark V2 Pro 2023 headset.  There was at least one other post reporting the same issue.  Please fix!


AXE-theMacroMan

Today when I checked it’s working fine. I noticed this issue on 21st on my old PC, then on 23rd I upgraded my PC (CPU, MB and RAM) and after that I noticed there is no issue with the MIC. I didn’t installed the Synapse software, I will try installing the software and check. Without the software the MIC buttons works. Let me try with the Synapse installed.


AXE-theMacroMan

Yes, it’s working for me after installing and a restart. My version is SYNAPSE FOR WINDOWS - V4.0. [removed by moderator]


  • Insider Mini
  • May 24, 2026

Same issue with my Nari Headset.