blackshark v2 pro (xbox licensed) not connecting to synapse | Razer Insider
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blackshark v2 pro (xbox licensed) not connecting to synapse

  • September 2, 2025
  • 1 reply
  • 39 views

playstation version and xbox version not connecting to razer synapse please help.

i have tried everything on youtube and still does not work.

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1 Reply

Razer.Aero
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  • Razer Support
  • September 2, 2025

Hey onel47,

I'm here to help! Upon checking, the Razer BlackShark V2 Pro (Xbox Licensed) is not supported in Razer Synapse. For profile and EQ customization, please use the Razer Audio Setup for Xbox App available on both PC and Xbox consoles. You can also visit the related article for more information. I hope this helps. Should you need further assistance, please feel free to send me a PM. All the best!

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