Hello Razer team, I'm here and excited to start this journey with you. However, I'm having an issue with my BlackShark V2 X headset. I keep receiving the message, "This product is already in use. If this doesn't apply, please contact Razer Support." Can you please contact me with the necessary information and documentation? Thank you for your assistance. Thank you in advance for your support.
Question
blackshark v2 x
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- Razer Support
Hi there,
It seems like you have purchased a counterfeit headset. I’ll double-check everything just to be sure. Please drop me a message via PM along with your headset’s serial number so I can validate it and check the registration. Looking forward to your response!
*Thread locked to curb conversation to PM.
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