Hi, I recently got my Razer Blackshark V2 X. I registered the product and it was detected. I tested it and it works perfectly fine. When I am downloading the Surround Sound, I scratched too hard on my activation code and can't see the code. I didn't know that scratching it with a coin would break it easily. What should I do to get my new activation code? Would I be given a new one?
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Can you send me a photo of your scratch card so I can try to check on it first? But if it's unreadable and you're still eligible. I can submit a code generation request on your behalf, and I'll need the following to do that:
*Thread locked to curb the conversation to PMs.
- Full name:
- Email:
- Phone number:
- The serial number of your device:
- Proof of purchase:
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