Subject: 7.1 Surround Sound Activation Code Issue - Razer BlackShark V2 X
Dear Razer Support Team,
I am writing to request a new activation code for the 7.1 Surround Sound for my Razer BlackShark V2 X headset.
When I tried to register my product using the serial number to receive the activation code, I received an error message stating: "This product is already registered."
Here are my product details:
- Product Model: Razer BlackShark V2 X (RZ04-03240100)
- Serial Number (SN): HN2121D13404419
I want to verify if it is an authentic Razer product and obtain a functional activation code. Attached are photos of the headset, the serial number sticker, and a screenshot of the error message for your review.
Thank you for your assistance, and I look forward to your response.
