Hello! Recently, I bought the Razer Blackshark V2 X but I have problem with the product where the item is already registered, but not under my Razer ID, which means I can't get the activation code via my email to activate the 7.1 surround sound features. Help me to fix this problem, please.
Question
Blackshark V2 X is already registered with RAZER ID
Hi, it appears you might have gotten a product that was opened before. To try and resolve this issue, please contact Razer support via the official Razer support page.
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