Blackshark V2 X microphone noise leak | Razer Insider
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Blackshark V2 X microphone noise leak

  • December 10, 2020
  • 1 reply
  • 265 views

So I bought the razer headset Blackshark V2 X. The audio is great and works, but the mic doesn't work at all. When I test the microphone all it does is a constant high pitch noise. I tried both ports on my PC and tower with no luck. When I test the mic, tapping on it registers a sound, but I can barely hear it. When I speak it studders so it's not understandable. The speaker's sound is great, but worthless if I can't get the microphone working. I already updated the drivers, but without luck. I am using Windows 10 (64). I mainly think it's a software error, but not 100% sure. Does anyone know what to do next?
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1 Reply

Razer.Speedcr0ss
retrocentralRoseDust414
So I bought the razer headset Blackshark V2 X. The audio is great and works, but the mic doesn't work at all. When I test the microphone all it does is a constant high pitch noise. I tried both ports on my PC and tower with no luck. When I test the mic, tapping on it registers a sound, but I can barely hear it. When I speak it studders so it's not understandable. The speaker's sound is great, but worthless if I can't get the microphone working. I already updated the drivers, but without luck. I am using Windows 10 (64). I mainly think it's a software error, but not 100% sure. Does anyone know what to do next?
Hey there! Sorry to hear about your headset's concern. Were you able to connect the Razer Blackshark V2 X to a different computer? Should the issue persists, please send me a PM together with your device's serial number. Let' continue from there.