BlackShark V2 X USB problem with valorant | Razer Insider
Skip to main content

BlackShark V2 X USB problem with valorant

  • October 13, 2025
  • 1 reply
  • 126 views
F

Hello, I bought the Razer BlackShark V2 X USB, and I'm having an issue with the sound in Valorant. I can't accurately tell where footsteps are coming from. I need help understanding why my headset isn't being detected by Razer Synapse 4, and if there's another program I can use to fix this.

This topic has been closed for replies.

1 Reply

Razer.Aero
Forum|alt.badge.img
  • Razer.AeroRazer Support
  • Razer Support
  • October 15, 2025

Hi FTSPUNISHER,

I’ve responded to PM. Please be informed that the Razer BlackShark V2 X model is not supported in Razer Synapse, which is why it isn't being detected. Here are a few steps you can take to improve your gaming audio experience:
1. Ensure that your headset is set as the default playback device in your system's audio settings.
2. Use Razer 7.1 Surround Sound Software: Download and install the Razer 7.1 Surround Sound Software, which is compatible with your headset and enhances positional audio. You can visit the support article: How to activate and use 7.1 Surround Sound for reference.
3. Adjust the audio settings within Valorant to ensure they are optimized for headset use.

I hope this helps.

*Thread locked to curb the conversation to PMs. 

CookiesAccessibility statement