Hi, I bought these headphones 5-6 months ago. They work fine on my phone. I'm having trouble with the microphone on my PC. I hear a crackling noise from behind. It sounds like the sound coming from the back of a refrigerator. My voice goes back and forth. So I didn't bother with it, I just used the WO Mic on my phone and used it. Now I'm fed up with this. I've heard other people on forums have had this problem. They uninstalled all their audio drivers and rebooted. I did that too, but nothing changed.
Question
BlackShark v2X mic problem
This topic has been closed for replies.
- Razer Support
Hey there,
I understand that you're having a microphone issues with your Razer BlackShark V2 X. Please try these troubleshooting steps on this link to help resolve the issue.
If the issue persists after performing the troubleshooting steps, please send me a private message together with your device's serial number and proof of purchase in PDF format for a possible warranty claim. You can upload your proof of purchase to your Google Drive and send me the link. Make sure that the link is set the sharing settings to "Anyone with the link can view". Thank you!
*Thread locked to curb conversation to PM.
Sign up
Already have an account? Login
Log in with Razer ID to create new threads and earn badges.
LOG INEnter your E-mail address. We'll send you an e-mail with instructions to reset your password.