I decided to update the firmware on my Black Shark V3 and it asked me to plug in my Dongle with the provide USB A to USB C cable so i did and it updated the dongle but when it asked to plug in the headset i did so and nothing happened I was just on the screen with a shaded out update button. I didn’t change anything i just unplugged the dongle and plugged in the headset like it asked and all it does is wait a couple mins then give me a prompt to retry which just brings me back to the same thing with a shaded out update button. My internet connect is stable so it’s not that and I've only had the headset for about a year now. It’s also the most recent Firmware Updater and I made sure all razer apps were closed besides the updater. Everything worked perfectly fine until i tried to update the firmware. What should I do?
Question
BlackShark V3 Dongle Updated But No Headset Detection During V1.3.0 Firmware Update
Sign up
Already have an account? Login
Log in with Razer ID to create new threads and earn badges.
LOG INWelcome to Razer Insider
No account yet? Create an account
Log in with Razer ID to create new threads and earn badges.
LOG INEnter your E-mail address. We'll send you an e-mail with instructions to reset your password.
