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Question

Blackshark v3 pro

  • May 13, 2026
  • 1 reply
  • 20 views

Recently left my dongle someplace. Bought the hyperspeed wireless replacement dongle, since google AI said it would work with the bs v3 pro, but i am having a hard time getting it to connect to the headset via PC. Wanted to connect it and update it. 

It shows up on the device list as an audiogenericdongle(2024). Is there a way to update the firmware?

Please advise. 

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1 Reply

Razer.Ten
  • Razer Support
  • May 14, 2026

Hey ​@LycanWare23,

Please bear with me for a bit. Can you send me a PM with the link where you purchased the Hyperspeed Wireless replacement dongle? Please also include the serial number of your headset so I can verify it in our system and check the compatibility.


*Thread locked to curb conversation to PM.