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Question

Blackshark V3 Pro Audio Issues

  • June 5, 2026
  • 1 reply
  • 16 views

Today the audio on my headset was not working with the 2.4Gh dongle so i switched the source form the Blackshark - chat to Blackshark - Game and got audio but only from Internet Browser but audio from games and spotify would not come through even though the the computer was showing audio playing. 

 

I tested wired and the audio works like normal on the computer. Bluetooth without the dongle on the pc/phone works correctly.

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1 Reply

Razer.sushi.boi
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Hello there, ​@Sratiova!

 

Try to update your headset’s firmware. If that didn’t do the trick, then shoot me a message via PM along with your BlackShark V3 Pro’s serial number so I can validate it in our database and check for other workarounds along the way.

 

*Thread locked to curb conversation to PM.