Blackshark V3 Pro Broken Mic | Razer Insider
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Question

Blackshark V3 Pro Broken Mic

  • Nov 3, 2026 8:57 PM UTC
  • 1 reply
  • 2 views

My mic has recently stopped working whenever it moves out of a certain position. Ive looked online for replacements, but have not found any that are actual Razer mics, just 3.5mm that claim compatability. Ive had this headset less than a year so its dissapointing it stopped working at such a high price point for the headset. 

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1 Reply

Razer.Ten
  • Razer.TenRazer Support
  • Razer Support
  • Nov 4, 2026 3:27 AM UTC

Hey ​@hstadt,

Let me assist you with your headset. Can you uninstall your headset drivers by following the steps below and check if the issue continues? Please also send me a PM with the serial number so I can verify it in our system and check for applicable workarounds that might address the mic issue you're currently experiencing. 

  1. Press Windows key + S on the keyboard to open the Search bar.

  2. Type in "Device Manager" and hit enter.

  3. Go to "Audio inputs and outputs".

  4. Right-click on the Razer headset and select "Uninstall device".

  5. Restart the computer. The drivers are automatically installed after a restart.



*Thread locked to curb conversation to PM.

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