Blackshark V3 Pro Discord Chat Output Not Working

I tried discord chat + game it works 
chat + chat never works
used every usb port not working
How come Steelseries Sonar for nova pro has everything and RAZER does not have? HOW?
Are you guys going to fix it? 
I bought it today and tried to fix this for like 3 hours straight. You cant use the chat/game mixer cause DISCORD with Blackshark V3 does not work properly. You cant set Discord to mic = Chat and output = chat it goes silent. 
Never had an issue like this with Nova Pro Wireless. This headset it 10/10 but with this discord issue its like 6/10