Hi everyone, I’m having an issue with my Razer BlackShark V3 Pro dongle and wanted to ask if anyone else has gone through this.Right after updating the dongle firmware with the official Razer firmware updater, my 2.4 GHz wireless audio stopped working completely.What I’ve already tested: Wired USB works perfectly Bluetooth also works fine The dongle is still detected by Windows I re-paired the headset and dongle successfully I reinstalled the audio endpoints and restarted the PC I tried different USB ports and removed the USB hub from the setup So at this point, the problem seems to be only with the dongle / wireless audio path after the firmware update.Has this happened to anyone else?Did you find any fix, recovery method, or way to reflash the dongle?Any help would be appreciated.

Question

BlackShark V3 Pro dongle detected but no audio after firmware update

Hi everyone, I’m having an issue with my Razer BlackShark V3 Pro dongle and wanted to ask if anyone else has gone through this.

Right after updating the dongle firmware with the official Razer firmware updater, my 2.4 GHz wireless audio stopped working completely.

What I’ve already tested:

So at this point, the problem seems to be only with the dongle / wireless audio path after the firmware update.

Has this happened to anyone else?
Did you find any fix, recovery method, or way to reflash the dongle?

Any help would be appreciated.