Blackshark v3 Pro sound distortion | Razer Insider
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Question

Blackshark v3 Pro sound distortion

  • February 27, 2026
  • 5 replies
  • 481 views
OBitheJEDi

Hello,

I am experiencing an issue with my Razer BlackShark V3 Pro headset.

At random times, the audio becomes robotic/distorted for about 1 second and then returns to normal. Recently, this issue has started happening much more frequently.

My firmware is up to date. I have tested the headset with Ultra Low Latency mode both enabled and disabled, but the problem still persists.

When I first purchased the headset, there were no issues at all. The problem appeared only recently.

I have just tested the headset using a wired connection, and the issue does not seem to occur in wired mode so far. This makes me suspect the problem may be related to the wireless connection or dongle.

Could you please advise on possible troubleshooting steps or let me know if this might indicate a hardware issue?

Thank you.

    This topic has been closed for replies.

    5 Replies

    T
    • thing1990
    • Insider Mini
    • March 19, 2026

    happens to me too, no solution yet

    T

    I’m having the same problem. Only had the headset for a couple weeks. Latest firmware, have tested wtih Synapse running as well as with it completely closed. Turned off ultra-low latency and all other enhancements both in Synapse and in Windows Sound control panel. Happens intermittently - I might be in the middle of watching a video on youtube and all of a sudden it just goes robotic. I’ve also had audio completely drop using web conference software.

    T
    • thing1990
    • Insider Mini
    • July 1, 2026

    doesnt happen anymore, what happens now is audio will just stop randomly after a few hours, restart of headset solves it.

    F

    i also got it too but it only happen every now and then and the only thing i can do is unplug then plug it in back again it so annoying when it happen 

    Razer.ScarletRouge
    Forum|alt.badge.img

    Hey guys!

    I understand that you are experiencing an issue with your Razer headset where the audio intermittently becomes robotic or distorted for about one second before returning to normal. 
     

    Please try the troubleshooting steps on this link to help resolve the issue. If the issue persists after performing the troubleshooting steps, please send me a private message along with your device's serial number so I can check its details in our system and assist you further. Thank you!

     

     

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