Blackshark v3 Pro sound issues / distortion | Razer Insider
Skip to main content
Question

Blackshark v3 Pro sound issues / distortion

  • September 30, 2026
  • 0 replies
  • 1 view

Just bought the headset the other day.

Worked fine the first day, then suddenly started to lose connection, incredibly bad sound, like a wrong connection is going on, poorly distorted audio, loud bang sound. seems the headset is broken somehow. 100% not usable, major interferences with the audio of some sort.

 

firmware updated to the latest version. restarted, turned off and on.

Wired it works fine, but i bought this for 1 reason, the wireless functionality.

the dungle is well placed near the keaboard facing me. tried to change USB entry slot.

tried to de-activate the windows audio enhancement.

Spatial audio off

THX off


any idea?