I’m having a issue where the scaling for the footsteps isn’t working for Xbox on the black shark v3, I just got the headset and when I use the wheel which is assigned to footsteps scaling it only changes the game to chat mixer. I need help.
Question
blackshark v3 xbox
- Razer Support
Hi sharpPeachYellowweb325,
To fix the footstep scaling issue, you need to download the official Razer Audio Setup for Xbox app from the Microsoft Store directly on your console. By default, the Xbox operating system overrides the multi-function roller wheel on the Razer BlackShark V3 and locks it to the console's native Game/Chat Balance mixer. To break down the process into actionable steps, PM me your Razer BlackShark V3’s SN: (Follow steps here: https://mysupport.razer.com/app/answers/detail/a_id/548/~/how-to-find-the-serial%2C-product%2C-or-part-number-on-a-razer-device) and link of your receipt in a PDF format: (Save the shareable files via any online drive account listed here: https://mysupport.razer.com/app/answers/detail/a_id/4011?_ga=2.197232171.544708261.1744067200-1885068520.1744067200&_gl=1*vo487o*_ga_3TRK53PM75*MTc0NDA2NzE5OS4xLjEuMTc0NDA2NzM0My4yNC4wLjA). Kindly change the privacy settings to "anyone has link", so I can view the file/s without asking for permission.
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