Blackshark V3 XBox not charging | Razer Insider
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Question

Blackshark V3 XBox not charging

  • June 18, 2026
  • 1 reply
  • 38 views

It wont charge up using the charger. When I plug it into my PC via USB cable, after about 10 minutes it turns on for about 15 seconds then turns off again.

I tried different chargers, different cables, etc. Holding the button for 5-7 seconds then 30 seconds. 

 

Anything else I can try before I take it back? I got it for Xmas 6 months ago.  

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1 Reply

Razer.Ten
  • Razer Support
  • June 18, 2026

Hey ​@Struktv,

Please bear with me for a bit. Can you charge your headset on another computer to see if it behaves the same way? Please also send me a PM with the serial number so I can verify it in our system and look for troubleshooting steps that might address the charging issue you're currently experiencing.


*Thread locked to curb conversation to PM.