It can be the app is controlling the lighting of your keyboard. Try to launch your Razer Synapse and go to the Connect tab. If you are unable to see the Connect tab, go to Synapse tab, then click on Modules sub-tab, then try to install the Chroma Connect module. Once installed, restart your Synapse app then go to Connect tab then disable Chroma Apps. Let us know how it goes.



If it doesn't work, please send us the screenshots of your Razer Synapse app through PM. Make sure to include the link of this thread. Let's continue from there.

---

Razer.FatKidWanderer
It can be the app is controlling the lighting of your keyboard. Try to launch your Razer Synapse and go to the Connect tab. If you are unable to see the Connect tab, go to Synapse tab, then click on Modules sub-tab, then try to install the Chroma Connect module. Once installed, restart your Synapse app then go to Connect tab then disable Chroma Apps. Let us know how it goes.



If it doesn't work, please send us the screenshots of your Razer Synapse app through PM. Make sure to include the link of this thread. Let's continue from there.

Well that turned off all affects while in that game, that's for sure.

However, I talked to other people in-game who have the same keyboard and they report that they have no problems with the affects at all and don't have to disable it.

It used to work just fine when I first got the keyboard.

Are we sure it isn't a hardware issue?

---

I see. Send us the serial number of your Razer BlackWidow Chroma through PM. Also, post a video of the said issue so that we can see the actual issue that you are having. You can post it on Youtube and set it as Unlisted. In sending a PM, make sure to include the link of this thread. Let's continue from there.

---

PM sent.

/10char

---

Thank you. I replied to your PM. Please check your Inbox.

---