Blackwidow Chroma v2 - Lights up but not connecting. | Razer Insider
Skip to main content
I think I've tried everything possible so far. The keyboard just doesn't register when connected into any USB port. All the ports tested and all working properly. It does however light up. After Hard Reset. But can't update or anything.



Any Ideas ?



I have tried plugin it into my laptop too and no luck there either. It's as if the data inside the Keyboard has been lost. :frown_:
Hi revertedguitar,





This is highly likely a hardware problem. PM me the serial number of your keyboard and share a copy of your receipt so I can start a case for a warranty claim. Thank you!



*Thread locked to curb conversation to PM.