Blackwidow Chroma wont work | Razer Insider
Skip to main content

Blackwidow Chroma wont work

  • November 19, 2021
  • 1 reply
  • 12 views
P
My Blackwidow chroma has served me well for years and yesterday I started to have some issues with the arrow keys and number pad acting up and inputting things when they weren't being pressed. I downloaded synapse 3.0 and used it to disable those keys so that the issue would hopefully be resolved. I ended up unplugging my keyboard that night and went to sleep and now today when I tried to lug it in again it just won't work. It doesn't light up or register any inputs. I tried to plug it in somewhere else but it didn't change anything and my other keyboard and my mouse work when using the same USB ports. I fear that it might be an electrical issue but I came here to see if there's anything else that I could possibly try to fix this issue. I tried to make a ticket but Blackwidow chroma is no longer supported and I couldn't find any driver updates anywhere. Any help I could get would be greatly appreciated.
This topic has been closed for replies.

1 Reply

R
Does the device still get detected on the Device Manager? First off, let's try cleaning your keyboard by following the guide on this page since a spec of dirt or dust build-up could cause your keyboard's switches to work abnormally. Then reinstall the device drivers by performing the steps outlined below: -Press Windows + S on your keyboard to open the Search bar. -Type in “Device Manager” and hit Enter. -Go to Keyboards -Right-click on the Razer device in question and select Uninstall device. -Go to Human Interface devices. -Right-click on the Razer device in question and select Uninstall device. -To completely uninstall the drivers, restart your computer. The drivers will automatically reinstall after your computer restarts. Should the issue persists, PM me the serial number of your device. I can use it to verify its model and look for other possible solutions. *Thread locked to curb the conversation to PMs.
CookiesCookie settingsAccessibility statement