Blackwidow Chroma X disconnecting randomly in games | Razer Insider
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Blackwidow Chroma X disconnecting randomly in games

  • 2 January 2020
  • 3 replies
  • 172 views
I have just bought a razer keyboard and it only happens on my PC, that it sometimes disconnects and instantly reconnects when into a game (happens in any game i play, tried on a few already).

In my friend's PC, the keyboard works fine installing the same drivers, but on mine it doesn't.

I have tried every single por my PC has (3.0 and 2.0 usb ports) and it does the same for everyone.



I have also tried reinstalling every driver from razer, and even formatted the entire PC but it still happens and I have no idea why.



I'll wait with hope for an answer, thanks in advance.
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3 Replies

Razer.Caziel
Userlevel 7
Do you have disconnection issues with your other peripherals plugged into your main PC? For now, you can try to use a fresh Razer ID on Synapse to check if this has something to do with your saved profiles.
O
No, I have never had any problems with other peripherals disconnecting like it happens with the keyboard. I have just tried using another Razer ID but the problem still persists.
Razer.Caziel
Userlevel 7
There may be an application affecting the keyboard drivers. Please send over your system, application logs, and your Synapse 3.0 logs via PM. I'll take it from there.
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