My Blackwidow Elite is showing up in Synapse with what looks like a 5% full update circle, but Chroma is still working. When i turned on the Visualiser in the Chroma Studio my keyboard is reacting to it fine.
I’ve tried doing a fresh install of synapse, wiping the drivers and reinstalling, using a different usb port, and checking for any driver/windows updates.
Got any ideas for how i can get the keyboard to work in Synapse?
Thanks in advance for the help
Hello AndrewHoyt,
I’m here to help. Please try to log in to Razer Synapse using the test account credentials below and check if the issue persists.
Email: testingrazer1@gmail.com
Password: testingrazer1
I'd appreciate it if you could PM me a screenshot showing the issue and your device serial number so I can provide workarounds how to fix it. Please save the shareable files via any online drive account listed here. I hope to hear from you soon.
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