Blackwidow keyboard key (letter S) not working, all other keys okay | Razer Insider
Question

Blackwidow keyboard key (letter S) not working, all other keys okay

  • 1 May 2024
  • 1 reply
  • 21 views
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I just bought my razer blackwidow keyboard last Dec and one of the keys (letter S) is no longer working.   All other keys are okay.  I downloaded the latest software and still have the same issue.  Where can I bring this for repair/ replacement?

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1 Reply

Razer.Aero

Hello lightningbolt4901,

Were there any incidents that happened to your device prior to the issue? e.g. spilled liquid, etc. Have you tried cleaning the affected key using a can of compressed air to remove any dust or debris?  If possible, test with a different computer without Synapse installed. You can also follow the troubleshooting from article to resolved the problem. Should you have any other concerns, PM me your device serial number so I can verify its model and check for available firmware update. All the best!

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