Maybe you can give me some insight on what needs to be done regarding my issue with upgrades. Here is copy of posting:
I hope I can get some help here. Original BW Ultimate 2014 given as Xmas Gift from kids on 12/13 Kinda blew up 2 weeks ago. Talked to support and decided to get the new elite but now have problems. I unplugged my partially working 2014 and replaced it with the Elite 2hrs ago and it ran an install program right away. Now I no longer have access to all of my macros via the old Synapse program because that part of the program disappeared after Synapse 3 installed. HOW do I get my macros back that are saved to the cloud??? Please tell me there's a way to link this because that's like years of accumulated programming lost otherwise. Looked in the docs given with Elite and it has nothing regarding this topic of conversion & transfer of files. Thank You for your time. - Kel [Cyclonius TeK]
- I posted this several days ago in wrong section. Now I have had a complete implosion with my Synapse2.0 and once I did what the support told me to do [uninstall my original surround from Synapse 2.0] I now have NO Sound and there is no longer any way to get back my original Surround that was working just fine. This came up because of a tech's advice that Synapse3.0 was conflicting with old program but I never received an activation code for my new Razer products... not even AFTER putting them into the RAZER ID listings for warranty purposes. I have been a staunch supporter of these products since their inception and yet I am shocked at this lack of continuity in fixing this issue. I am not the only person dealing with this it seems.
BlackWidow Ultimate 2014 to BlackWidow Elite Problems
BlackWidow Ultimate 2014 to BlackWidow Elite Problems
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