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Blackwidow V3 Pro

  • April 13, 2022
  • 1 reply
  • 9 views

I have the Blackwidow V3 Pro which I purchased 4 months ago and it is no longer charging and is stuck at zero. There was a synapse update yesterday which I installed so I don't know if that had something to do with it. I've tried re-installing firmware and software and trying multiple USB ports with no luck. I am trying to register it in case I need to RMA but I can no longer find the original receipt but I know I puchased in December on the 26th from Best Buy where I live. Any other ideas to try?? Can I qualify for warranty if I do not have receipt?
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1 Reply

Razer.Speedcr0ss
ograx
I have the Blackwidow V3 Pro which I purchased 4 months ago and it is no longer charging and is stuck at zero. There was a synapse update yesterday which I installed so I don't know if that had something to do with it. I've tried re-installing firmware and software and trying multiple USB ports with no luck. I am trying to register it in case I need to RMA but I can no longer find the original receipt but I know I puchased in December on the 26th from Best Buy where I live. Any other ideas to try?? Can I qualify for warranty if I do not have receipt?
It's sad to hear that your keyboard is no longer charging. Does it only operate when its keyboard is plugged lo your computer using its USB-A to USB-C cable? Did you try updating its firmware? There's no guarantee that the team can replace the device but still send me a PM so I can help you communicate with the team.