I have the same issue as others, using all current drivers, battery level is at 0 and keyboard does not function unless it is using the usb cable.
I’m guessing a dead battery or internal charging components failure.
Can the battery be replaced by a consumer? How do i get support on the keyboard
Hi taylorsguerin,
I’m here to help. To isolate the issue, please make sure to plug the Razer BlackWidow V3 Pro directly into the computer and not on a USB hub. You can also try a different USB port and a other cables. Charge the keyboard for approximately 2 hours and wait for the LED indicator to turn solid green. If the same problem persists, PM me the device serial number so I can verify its model and check for available firmware updates. Thanks!
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