Blackwidow V3 pro no S/N for returns | Razer Insider
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Question

Blackwidow V3 pro no S/N for returns

  • October 22, 2024
  • 1 reply
  • 11 views
C

I brought a Blackwidow V PRO on amazon in march 2023,  the battery died and now it has fully died even with the cable connected (tried on 2 pcs)

Amazon say its razers problem to fix, but razer wants a S/N…. there isnt a S/n on the keyboards underside, and the P/no is a gray box too!

Where can i find the S/n to try help get my keyboard fixed/replaced as its only a year old!

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    1 Reply

    FiszPL
    Vanguard
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    • FiszPL
    • VANGUARD
    • 7368 replies
    • October 22, 2024

    Hm… there should be sticker on the bottom of the keyboard and also on the bottom of the box - something is wrong here.

    I’d try a different USB-C cable (data capable) and check if it’ll turn on. If yes then you can read the S/N from Synapse 4.

    Reply


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