BLACKWIDOW V3 PRO TAB Q W E keys quit working | Razer Insider
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Question

BLACKWIDOW V3 PRO TAB Q W E keys quit working

  • September 12, 2024
  • 1 reply
  • 62 views

I was gaming the other day everything was fine and out of nowhere my TAB Q W and E keys quit responding, lights are on. Took caps off and cleaned everything just in case. Tested every key afterwards and these are the only 4 that quit, any ideas? Burnt out? 

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1 Reply

Razer.Aero
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  • Razer Support
  • 3229 replies
  • September 13, 2024

Hi soloMediumPurplebuzz584,

I understand that your Razer BlackWidow V3 Pro TAB, Q, W, and E keys suddenly stopped working. Does the issue happen while Razer Synapse 3.0 is closed or disabled? Does the problem happen while using it in wired or wireless mode? To further isolate the issue, please do the troubleshooting in this article. If none of the steps work, PM me and fill out the following so I can initiate a case on your behalf:


Full Name:
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Street Address:
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Product Name: Razer BlackWidow V3 Pro
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Place of Purchase: (seller's website or physical store address)
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Subscribed to Razer Care?: Yes/No

Video showing the issue.

Save the shareable files via any online drive account listed here. All the best!

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