BlackWidow V4 (Double Keys) and Barracuda X 2022 (UBS-C stop working) | Razer Insider
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I bought a Barracuda X2022 headset at the end of 2023, and after a few months, the USB-C cable stopped working for charging it. I always charged it only through the computer. Along with this purchase, I got a BlackWidow V4 Yellow Switch keyboard, and also, a few months later, some keys started to double-click, like the (P, M) keys.

The keyboard has updated drivers and firmware. I opened a ticket with Razer a month and a half ago and have not received any response.

I made the purchase through Amazon Spain, and I have the receipts, but I can't get a response from support, and Amazon says the warranty is directly with Razer.

Can anyone help me with this situation? Thank you.

Hello there, @rnastari!

 

Thanks for alerting us about this. Please drop me a message via PM along with your case number so I can check what transpired with our Support Team. Looking forward to hearing from you!

 

*Thread locked to curb conversation to PM.

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