BlackWidow V4 Issue _ key # and key < not light up when profile is load | Razer Insider
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BlackWidow V4 Issue _ key # and key < not light up when profile is load

  • February 12, 2026
  • 1 reply
  • 11 views

directLightOrangepark418

Hi, I need tech support help please. Impossible to find any tech support email…..

 

The issue;

I bought a BlackWidow V4 and when the computer start all keys are light up and working fine.

But as soon as Synapse 4 load a profile this key # and key < not light up any more stay black.

In Synapse 4 you cannot even change any things on this 2 keys. Synapse show blank keys.

 

I try all things i could find on the web, reinstall everythings, hard reset,… I try it all.

Is there anyway to fix this issue? I found on the web many people as the same issue but not fix found.

 

Please tech support need your help

 

 

This topic has been closed for replies.

1 Reply

Razer.Aero
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  • Razer Support
  • February 19, 2026

Hi directLightOrangepark418,

I've responded to your PM. Please check your inbox, and let's continue there. All the best!​​​​​​

*Thread locked to curb the conversation to PMs.