My Blackwidow v4 low profile hyperspeed when I use it in my wireless mode, it is not charging.
Following is the situation, my keyboard shows me that it is low in battery. I plug in my cable that linked to the PC to the keyboard and used for a while, it will show that the battery is 100% full. However, when I take out the cable from my keyboard, my PC will pop out a low battery icon and they battery life will be shown as 2% and charging.
I tried updating my firmware, and it updater shows me my keyboard using the latest firmware. Can someone please advice on how should I proceed with this problem.
I bought this item on 12 December 2025 via Shoppee Challenger Singapore Official Store.