In the past few months, my 2023 Razer Blade 14 has become unstable when operating on battery power.
95% of the time, my laptop is connected to a Thunderbolt 5 Dock Chroma, receiving power from the dock. When connected to the dock the laptop behaves normally. The laptop also appears to behave normally when disconnected from the dock but otherwise connected to a power supply.
When I disconnect from the dock (or a power supply), the laptop will function for a few minutes before crashing and presenting a WHEA_UNCORRECTABLE_ERROR message. The crash is typically preceded by opening a few browser tabs or the like.
As far as I can tell, my battery is not discharged. I can’t recall the last time the indicated battery reserves were below 50%. I do run Synapse Battery Health Optimizer, so the max charge is 80%.
Is this a known issue and are there any available fixes I can try? I’d really like to be able to use my laptop on battery power. I’d appreciate any help on this.