My new Blade 14 won't power on. The power adapter has a green LED. The laptop power LED is off. I can get it to blink white if I hold the power button down for a few seconds but, it still fails to power on. I've tried all the recommended troubleshooting steps.This laptop is just a few months old. I have submitted a support ticket already , I just thought someone here might have some magical fix...
For the record, the delivery of this laptop was delayed and I was given a 100 dollar credit to the Razer store. I ordered a mouse with that credit which was dead on arrival. These were my first Razer products and my first impression is not wonderful. :slightly_sad:
Page 1 / 1
ewokthegreat69
My new Blade 14 won't power on. The power adapter has a green LED. The laptop power LED is off. I can get it to blink white if I hold the power button down for a few seconds but, it still fails to power on. I've tried all the recommended troubleshooting steps.This laptop is just a few months old. I have submitted a support ticket already (220823-002767), I just thought someone here might have some magical fix...
For the record, the delivery of this laptop was delayed and I was given a 100 dollar credit to the Razer store. I ordered a mouse with that credit which was dead on arrival. These were my first Razer products and my first impression is not wonderful. :slightly_sad:
Just making sure, did you already try the steps here? Otherwise, it's highly likely a hardware problem. I already coordinated with the Relevant Team working on your case and you will be contacted through email for the next step. I removed the case number from your post for security purposes. Please PM me if you need further assistance.
*Thread locked to curb conversation to PM.
Sign up
Already have an account? Login
Log in with Razer ID to create new threads and earn badges.
LOG INEnter your E-mail address. We'll send you an e-mail with instructions to reset your password.