Blade 15 (2021) Swollen Battery - 28 Days Past Warranty
I bought a 2021 Blade 15 Base on September 1st, 2021. Over the past month the trackpad had started to stiffen up, and when struggling to use it a few days ago, I found out that the likely cause was a swelling battery.
I'm pretty disappointed that this issue came up now during the start of the uni semester, when I need it most, and I was wondering if I can get the battery replaced at this unfortunate point out of the warranty.
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- Razer Support
R_GillaniI'm sorry to hear about the battery problem with your laptop. Please PM me the serial number so I can validate its model and start a case so the relevant team can check our options in providing you with a replacement battery. *Thread locked to curb conversion to PM.
I bought a 2021 Blade 15 Base on September 1st, 2021. Over the past month the trackpad had started to stiffen up, and when struggling to use it a few days ago, I found out that the likely cause was a swelling battery. I'm pretty disappointed that this issue came up now during the start of the uni semester, when I need it most, and I was wondering if I can get the battery replaced at this unfortunate point out of the warranty.
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