I bought a 2021 Blade 15 Base on September 1st, 2021. Over the past month the trackpad had started to stiffen up, and when struggling to use it a few days ago, I found out that the likely cause was a swelling battery.
I'm pretty disappointed that this issue came up now during the start of the uni semester, when I need it most, and I was wondering if I can get the battery replaced at this unfortunate point out of the warranty.
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R_Gillani
I bought a 2021 Blade 15 Base on September 1st, 2021. Over the past month the trackpad had started to stiffen up, and when struggling to use it a few days ago, I found out that the likely cause was a swelling battery.
I'm pretty disappointed that this issue came up now during the start of the uni semester, when I need it most, and I was wondering if I can get the battery replaced at this unfortunate point out of the warranty.
I'm sorry to hear about the battery problem with your laptop. Please PM me the serial number so I can validate its model and start a case so the relevant team can check our options in providing you with a replacement battery.
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